Refund Policy

At Cookingworld.shop, we want you to feel confident when purchasing our digital cooking eBooks. While our products are non-physical and delivered instantly, we strive to make sure every customer has a great experience.

Digital Product Refunds

Because our products are digital downloads, once an eBook has been purchased and delivered, we generally cannot offer refunds (similar to other downloadable content). However, we do make exceptions in certain cases:

• You purchased the same eBook more than once by mistake

• You experienced a technical issue preventing access or download

• The file you received is corrupted or incomplete

• You feel the product was misrepresented in the description

If one of these applies, please contact us within 7 days of purchase and we’ll be happy to review your request.

How to Request a Refund

1. Email us at support@cookingworld.shop with:

   • Your order number

   • The email address used for the purchase

   • A brief description of the issue

2. Our support team will review your request within 2–3 business days.

3. If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or provider.

Exchanges

If you accidentally purchased the wrong eBook, we may be able to exchange it for another of equal or lesser value. Please contact us within 7 days of your order for assistance.

Questions?

We’re here to help!
If you have any concerns about your purchase or need assistance with your downloads, please reach out at support@cookingworld.shop